It is neither the degrees nor the certificates that can guarantee the results a manager can produce. Some of the best managers never completed their formal education. Neither Bill Gates nor Henry Ford did an MBA before starting their respective companies. A CEO has to focus on the results that a person can produce while recruiting his team of managers, not only their qualifications.
Kautilya says, “From the capacity for doing work is the ability of the person judged. And in accordance with the ability, by suitably distributing rank among ministers and assigning place time and work to them he should appoint all the ministers.” (1.8.28-29)
While the job responsibilities are being delegated to team members, Kautilya in the above verse gives five areas for a CEO to focus upon.
A capacity of doing work is the key factor in understanding a person’s ability. Only an able person can bring out the best results. In many organisations, managers are recruited based on influence. However, if the person is not capable, the professionalism of the company suffers. One may get the ‘chair’ based on influence but the ‘chair’ will not let you be there for long.
Clear communication and an agreement to achieve the defined results not only make a person effective but also the organisation productive