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Understanding the growth of any business is a beautiful study in itself. Most corporates usually start with one man’s dream. Then, a like-minded person comes in, to partner and support the first person.
The next step involves a group of people joining the vision and, finally, the firm slowly expands to become a large corporation.
When a company keeps growing in terms of sales and revenues, the number of transactions it sees also grows. Now, that’s something that the leaders and founders may not have the time to keep looking at, as they have to focus on the larger picture.
At such a time, we require supervisors for different departments to look into the details of all transactions and activities.
An advice given by Chanakya to the commodity store supervisor gives us an insight into how important micro-management is for large corporations.
Chanakya says, “He should personally observe the amount of increase or decrease in the grains when pounded, ground or fried, and when they are moistened, dried or cooked.” (2.15.24)
So for every small movement, there should be systems in place to monitor and supervise it. And, since these systems alone cannot be helpful, the department in-charge should also ‘personally’ observe the details.
Now how can the Head of a Department (HoD) do this? Here are some tips:
Do not try to make a perfect system on the first day itself. Take one step at a time.
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